This page will help you with the various tasks you need to complete in order to create and manage an event.  Help topics:

Creating an Event

To create an event, you will need to:

  1. log in with an event manager account
  2. create an event with a name and description
  3. set the dates and times of the event
  4. create tickets and assign a price
  5. assign a picture or photograph if possible
  6. set up the registration questions required
  7. publish the event

Click below for a visual walk-through.  If you want to refer to this as you go, you can open the management page in a separate window.

Downloading your registration list or use online check-in

You can download your list of registrations for your event, or if the majority of sales are online you can use a computer and check your attendees in directly on the website.  The website will show you the details of everyone who has tried to register, so it is important to look at the list to make sure that they have successfully made payment.

To do this you will need to:

  1. log in with an event manager account and go to the Manage Events page
  2. select the Event Espresso Registrations menu item
  3. click the Event Check-in tab
  4. select your event from the drop-down list, then click Filter
  5. to download your list of registrations, scroll to the bottom of the list then click Event Registrations CSV report (the colour key here helps you see the status of each booking)
  6. to check your guests in using the website, simply click the empty box next to each name – you can have several people doing this at the same time if you want to

Click below for a visual walk-through.  If you want to refer to this as you go, you can open the management page in a separate window.

Emailing your event attendees

If you would like to send an email to everyone attending your event:

  1. log in with an event manager account and go to the Manage Events page
  2. select the Event Espresso Registrations menu item
  3. click the Screen Options tab and enter a number in the Registrations box that is higher than the number of people registered for your event (so you can see them all on one page) then click Apply
  4. enter a search phrase that will uniquely identify your event, then click Search Registrations – you can also use the Filter options to select a month and year to make sure you contact the right people
  5. click the top-left tick box labelled “ID” in order to select every item on the list
  6. scroll to the very bottom of the list then click Send Batch Messages
  7. select the Global template
  8. enter your message then click Send – do not change the FROM address

Click below for a visual walk-through.  If you want to refer to this as you go, you can open the management page in a separate window.